Privacy Policy
India Sattvik Trails respects your privacy and is committed to protecting your personal data through compliance with the Digital Personal Data Protection Act (DPDP Act), 2023.
I. Data We Collect
- Personal Information: Name, phone number, email address, and booking details.
- Sensitive Information: Health details or dietary preferences, collected only when voluntarily provided for the purpose of journey planning.
- Technical Data: Cookies, IP address, browser type, and website usage data.
You may disable cookies through your browser settings, though this may affect certain website functionality.
II. How We Use Your Data
We use your personal data to:
- Process bookings and reservations.
- Verify identity and communicate travel details.
- Respond to enquiries and provide customer support.
- Comply with legal requirements, including Form C submission requirements for hotel check-ins.
- Improve our website and services based on usage patterns.
We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected — typically no longer than two years following the completion of your journey — unless a longer period is required by law.
III. Sharing with Third Parties
We share your data only with hotel partners, transport providers, and payment gateways strictly as necessary to fulfil your booking.
We do not sell, rent, or share your personal data for marketing purposes.
Our website may contain links to third-party services including WhatsApp. We are not responsible for the privacy practices of those platforms and encourage you to review their policies independently.
IV. Your Rights
Under the DPDP Act 2023, you have the right to:
- Access your personal data held by us.
- Correct any inaccurate or incomplete information.
- Request deletion of your personal data.
- Withdraw consent at any time.
To exercise any of the above rights, please write to us at:
We will acknowledge your request and respond within 30 days.